Terms and Conditions

 

Last Updated: January 2026

1. Scope of Partnership

Lumtice (the “Partner”) provides technical infrastructure, E-commerce development, and sales systems engineering (the “Services”). By engaging with our site or services, you (the “Client”) agree to a professional partnership governed by these terms. We are not a traditional agency; we are a systems provider and consultant.

2. Client Responsibilities

To ensure the success of the sales systems we engineer, the Client must:

  • Provide timely access to necessary platforms (Google Merchant Center, WordPress, Meta Business Suite, etc.).

  • Ensure all business data provided is accurate and compliant with local laws.

  • Maintain ownership and responsibility for third-party account standing (e.g., payment of ad spend to Google/Meta).

3. Third-Party Platforms & Risk

Lumtice specializes in GMC Recovery and Ad Systems. However, the Client acknowledges that:

  • Third-party platforms (Google, Meta, Shopify, etc.) have independent policies.

  • Lumtice cannot guarantee that third-party platforms will not change their algorithms, terms, or suspension statuses.

  • Lumtice is not liable for losses incurred due to platform-wide outages or policy changes outside of our direct control.

4. Payment & Subscription Terms

  • Project Deposits: All custom system builds require a non-refundable deposit before work commences via Propovoice invoicing.

  • Retainers: Monthly partnership fees are billed in advance.

  • Late Payments: Failure to clear invoices within the timeframe specified in Propovoice may result in the temporary suspension of active sales systems or ad campaigns.

5. Intellectual Property

  • Systems & Logic: Lumtice retains ownership of proprietary sales logic, automation workflows, and “The Framework” used to build your system.

  • Client Assets: The Client retains all rights to their brand assets, customer data, and final website content.

  • Licensed Tools: Software licenses (e.g., FluentCRM, Propovoice) provided under our partnership remain the property of the respective developers, managed by Lumtice.

6. Limitation of Liability

In no event shall Lumtice be liable for any indirect, consequential, or special damages, including lost profits or lost ad spend. Our total liability is limited to the amount paid for the specific service phase in question. We build the “engine,” but the Client is responsible for the “fuel” (ad spend) and “cargo” (products/services).

7. Confidentiality & Data Protection

As a Systems Partner, we handle sensitive lead data.

  • Both parties agree to keep trade secrets and proprietary data confidential.

  • Lumtice processes data in accordance with our Privacy Policy and relevant data protection laws (e.g., GDPR, NDPR).

8. Termination

Either party may terminate the partnership with [X] days’ written notice. Upon termination, Lumtice will hand over administrative access to all Client-owned platforms, provided all outstanding invoices are settled.